Senior Customer Advocacy Specialist 12 Month Ftc, Melbourne Victoria

Senior Customer Advocacy Specialist 12 Month Ftc, Melbourne Victoria

18 Sep
|
Jetstar
|
Victoria

18 Sep

Jetstar

Victoria

Job Description
Jetstar is seeking a Customer Advocacy Specialist for a 12-month fixed-term role based at our Melbourne Head Office. You will manage escalated customer cases, balance outcomes with cost and risk, and ensure resolutions align with Jetstar policies while collaborating across teams.
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The role requires solid communication, experience handling sensitive issues, and ability to work with executive and legal counterparts to close cases efficiently.

📌 Senior Customer Advocacy Specialist 12 Month Ftc, Melbourne Victoria
🏢 Jetstar
📍 Victoria

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