Quality Assurance Lead For Education Support & Experience Melbourne

Quality Assurance Lead For Education Support & Experience Melbourne

18 Sep
|
Compass Education
|
Melbourne

18 Sep

Compass Education

Melbourne

Compass Education is seeking a Quality Assurance Manager to elevate customer service quality across the global team. You will monitor and evaluate interactions across omni-channel support, using QA data and feedback to identify risks and coaching prospects that improve service delivery.
You will partner with Support, Training, Product and Development to build a consistent quality culture and ensure high standards across every interaction.
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📌 Quality Assurance Lead For Education Support & Experience Melbourne
🏢 Compass Education
📍 Melbourne

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