Avant Mutual Group in Australia seeks a customer-focused Service Desk Analyst to join our IT team. As the first point of contact for IT support across Australia, you'll provide first and second-level technical support while delivering a high level of customer service.
You will handle incidents via Freshservice, support Microsoft 365 and a range of business applications, and help onboard recent staff. This role emphasises ownership, timely resolution within SLAs and a commitment to excellent
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📌 IT Service Desk Specialist - Customer-Focused Support (Australia)
🏢 Avant Mutual Group
📍 Australia
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