Senior Head of Customer Success - ANZ, NRR Focus (Melbourne)

Senior Head of Customer Success - ANZ, NRR Focus (Melbourne)

19 Sep
|
Tes
|
Melbourne

19 Sep

Tes

Melbourne

Tes is seeking a Head of Customer Success (ANZ) to own the region's CS function end-to-end, moving from relationship-led to data-driven, scalable, revenue-focused leadership.

You will own Net Revenue Retention (NRR) and lead a transformation of CS, including structured playbooks, churn prediction, and a scalable operating rhythm to support growth. This is a player-coach role, guiding strategic accounts while developing the team.

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📌 Senior Head of Customer Success - ANZ, NRR Focus (Melbourne)
🏢 Tes
📍 Melbourne

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