Job Description

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An established global technology company is continuing to grow its Martech capability, helping enterprise organisations modernise the way they engage with customers across marketing, digital and data.

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Working across complex transformation and implementation programs, the team brings together strategy, customer experience, data and technology to design connected Martech ecosystems rather than simply implementing individual platforms.

The Role n

This is much more than a traditional Solution Architecture role.

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Sitting at the intersection of marketing, customer experience, data and technology , you'll work directly with clients to understand their marketing goals and translate them into scalable Martech solutions.

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You'll lead discovery workshops, design end-to-end solutions and define how platforms across customer engagement, CRM, CDP and the wider Martech ecosystem should work together.

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You'll also remain close to delivery, providing practical guidance around integrations, data flows, identity, platform configuration and architecture while helping technical teams successfully bring the solution to life.

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There's plenty of autonomy to shape the solution rather than simply follow a predefined blueprint , working directly with senior client stakeholders and technical teams to determine the best approach.

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Genuinely flexible hybrid working ,



with just a handful of office visits each month and no rigid office-day policy.

What We’re Looking For n

We're looking for someone with:

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- Solid experience designing and delivering enterprise Martech solutions
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- Deep expertise across Marketing Automation / Customer Engagement Platforms
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- Strong understanding of customer data, data architecture and identity resolution
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- Experience designing integrations and data flows across marketing, customer and enterprise systems
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- Experience leading solution architecture or technical design across complex implementations
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- Strong client-facing and stakeholder engagement skills
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- Experience running discovery workshops and translating business and marketing requirements into technical solutions
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- The ability to communicate comfortably across both technical and non-technical audiences
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It’s a bonus (but not a dealbreaker) if you have experience with a mix of the following: nn
- Braze , particularly solution design or enterprise implementations
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- Customer Data Platforms (CDPs)
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- CRM platforms
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- Personalisation or AdTech platforms
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- Customer journey design and lifecycle marketing
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- Campaign orchestration
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- Customer data models and identity strategies
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- Martech platform assessments and technology roadmaps
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- Mentoring consultants or contributing to internal architecture standards and frameworks
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📌 Solutions Architect (Victoria)
🏢 Halcyon Knights
📍 Victoria