Member Experience & Retention Lead (New South Wales)

Member Experience & Retention Lead (New South Wales)

19 Sep
|
Australian Turf Club
|
New South Wales

19 Sep

Australian Turf Club

New South Wales

Job Description

Australian Turf Club seeks a proactive Membership Services Manager to lead the Membership Services team across ATC venues. You will oversee daily operations, renewals and member experiences to deliver exceptional journeys.

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Reporting to the Membership Manager, you will drive service standards, handle escalations, support retention and acquisition activities, and coordinate concierge services on race days to ensure outstanding member experiences.

📌 Member Experience & Retention Lead (New South Wales)
🏢 Australian Turf Club
📍 New South Wales

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