Employment Type

Permanent

Closing Date

30 Dec :59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company— we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for aniconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

- ECHUCA

- MILDURA

- BROKEN HILL

- SHEPPARTON

- SHEPPARTON MARKET PLACE

- SWAN HILL

- ALBURY

- WANGARATTA

- WODONGA

WhatYou’llBeDoing:

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

- Be the Go-To Tech Expert: Stayup-to-datewith the latest gadgets and services, offering informed guidance and solutions.

- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:





- Generous Discounts: Enjoy30% off Telstra services and exclusive offers with over240 brands and partners .

- Leave Options: Take advantage of16 weeksof paid parental leave , theTelstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability topurchaseup to4 weeks ofadditionalleave .

- Training & Career Growth Opportunities: Access over17,000 learning programs with LinkedInLearning, andtake advantage of a range of development opportunities designed to build your skills and support your growth opportunities, helping you prepare for your next step.

- Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!

- Recognition & Rewards: Benefit frommonthly performance rewards and a range of recognition programs to celebrate your success.

- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is itYouWe’reLooking For?

- Great Communication Skills: You’rea naturalat connecting with people and making their day better.

- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.

- Sales Drive: You’remotivated to achieve (and exceed!) sales targets and KPIs.

- Passion for Learning: You’reeager to grow and develop your skills in a dynamic setting.

- Resilience and Positivity: You have a can-do attitude, even when things get busy.

- Customer-Facing Experience: Previousexperience is a plus but notrequired—bring yourenthusiasmandwe’llteach you the rest!

Join Us at Telstra Retail:

When you become part of the Telstra team,you’rejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Wecan’twait to see whatyou’llbring to our team!

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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Mildura)
🏢 Telstra
📍 Mildura