Job Description

At Glenray, we believe everyone deserves the chance to live a meaningful and connected life. Every day, our team supports people living with disability across the Central West to achieve their goals - at home, at work and in the community. We're looking for an Intake Officer to join our team in Bathurst - we're looking for someone who thrives on helping people!

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If you're interested in more information about us, please visit our website: https://glenray.com.au

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Our core organisational values are:

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Positivity: We seek the positive in a challenging world

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Connection: We focus on people first and nurture meaningful relationships

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Integrity: We will do the right thing, hold ourselves accountable and honour our commitments

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Commitment: We go above and beyond to do the very best

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Respect: We are inclusive and treat people with dignity, honesty and empathy

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Do these values appeal to you? If so, read on!

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What we can offer you:

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- Salary Packaging: Up to $15,900 for everyday living expenses and $2,650 for meals and entertainment - all tax free
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- Access to discounts on everyday expenses such as bills, groceries, fuel, retail and electronics
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- Employee Assistance Program (EAP): Access to free confidential sessions with counsellors, dietitians and lawyers - giving you a potential saving of up to $2,500
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- Ongoing training and career development opportunities
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- A values-driven culture where your contribution is recognised and celebrated
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About the role:

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We have apart-time positionavailable in Bathurstwithin ourNDIS Support Services Division. In this part-time role, you will be the first point of contact for individuals and carers seeking support services at Glenray. This role is integral in supporting the NDIS onboarding process in collaboration with operations to ensure a high level of customer service. As part of this team, the successful candidate will also assist with administration and support.

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Key responsibilities include:

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- Prepare accurate quotes and service agreements aligned with NDIS funding
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- Renew and track existing participant service agreements
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- Guide prospective participants through intake and service options
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- Maintain up to date knowledge of NDIS funding and services available
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- Develop positive relationships and rapport with internal and external stakeholders
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We're looking for someone who has:

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- Strong verbal and written communication skills
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- Ability to manage multiple priorities
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- Strongstakeholder communication
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- Strong attention to detail
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- Ability to maintain confidentiality
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- Experiencein a similar role or background in disability support is highly desirable
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Note: Our commitment to safety means successful applicants must hold (or are willing to obtain) current Drivers Licence, First Aid, NDIS Worker Check and Working with Children Check.

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This role requires you to work 9:00 am - 3:00 pm, Monday - Friday. By applying for this position you are confirming you are available to work Monday - Friday, 9:0 am - 3:00 pm.

📌 Intake Officer (Bathurst)
🏢 Glenray Industries
📍 Bathurst