Job Description

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Company Description n

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Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

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Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

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The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

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Hospitality is a work of heart ,
Join us and become a Heartist ®.

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Job Description n

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The role will include (but not limited to):

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- Clean guest rooms, storage areas and corridors as allocated to the required standard.
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- Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
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- Report any lost property following correct procedures.
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- Carry out programmed / regular cleaning duties as allocated.
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- Ensure guest laundry is handled in line with Hotel policy.
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- Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
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- Ensure all department eqipment is maintained to a high standard.
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- Assist with regular equipment stocktaking.
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- Ensure the security of keys and guest rooms at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
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- Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturers’ instructions.
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Qualifications n

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Our ideal candidates will have (but not limited to):

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- Time management skills with the ability to multitask.
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- Good interpersonal skills with ability to communicate with all levels of team members and Guests.
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- Strong focus and passion for hotel operations.
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- An ability to understand and navigate complex stakeholder environments.
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- Sound understanding of emerging trends in the industry.
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- Demonstrated ability to coach, mentor, develop and inspire teams.
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- Confident and articulate communication, negotiation, relationship and networking skills.
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- Strong personal integrity.
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- Entrepreneurial spirit with drive, ambition and high level of energy.
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- Versatile and able to embrace and respond effectively to change.
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- Role model in Accor values and Heartist culture.
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Additional Information n

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Valuable Savings and Perks : Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

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Global Accor Privileges : Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

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Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.

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📌 Room Attendants (Victoria)
🏢 AccorHotel
📍 Victoria