Responsibilities

- Greet and welcome guests and clients as soon as they arrive at the office
- Answer all phone calls and transfer the caller to the appropriate employee.
- Provide Customer Service support as required through pre-established call routing system.
- Document and properly communicate calls taken for service team members who are unavailable to answer the call.
- Provide basic and accurate information in-person and via phone/email about our services
- Receive, sort, and distribute daily mail/deliveries
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, faxing
- Provide administrative support to members of management.
- Travel coordination for employees and arriving company guests, as necessary.
- Maintain a neat, clean, and professional workstation and entrance area.
- Assist with administrative projects.
- Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, bills, errands, shopping
- Schedule meetings and maintain the showroom and conference room calendars
- Organize the office layout and order stationery and equipment
- Plan in-house or off-site activities, like parties, celebrations, and conferences
- Assist with business card and company apparel orders
- Order and pick up lunch for conference room meetings
- Clean conference room and showroom before and after all meetings
- Maintain front parking area and communicate when these spaces are needed for meetings
- Work with the owner's assistant as needed
- Replenish and track all employees parking passes as needed

Experience: At least 2 years of experience as a receptionist or office manager using a multi line phone system.
- High school or equivalent
- Microsoft Office: 4 years
- Customer Service: 1 year

Knowledge, Skills and Abilities





- Apply common sense understanding to carry out detail but uninvolved written or oral instructions.
- Deal with problems involving a few concrete variables in standardized situations.
- Proficiency in use of the Microsoft Office Suite, including Word, Excel, Power Point, and Outlook.
- Advanced interpersonal skills including the ability to communicate effectively both orally and in writing with managers, supervisors, employees, and the public.
- Ability to consistently project a professional demeanor and maintain a high level of confidentiality.
- Ability to utilize positive judgment and work independently while recognizing the importance of working within established procedures and departmental requirements.
- Ability to independently problem-solve as well as become familiar with organizational structure to effectively handle and direct inquiries to the appropriate individual or resource.
- Advanced skills with a multi line phone system.
- Strong organizational skills supporting the ability to multitask in simultaneously satisfying multiple demands.

PHYSICAL DEMANDS Ability and willingness to sit in an office environment, working at a computer, and performing data input for long periods of time. Minor lifting consisting of reams of paper and office equipment sometimes weighing up to 25 pounds.

WORK ENVIRONMENT

Normally in a typical office environment with a computer. Most of the time sitting at the front desk for most of the workday.

Benefits

- Health Insurance (medical, dental, vision)
- Company 401k Contribution
- Paid Time Off
- Paid Holidays
- Life Insurance
- Short and Long Term Disability Insurance
- Referral Program Incentive
- Parking available

Schedule:
- 8:00am to 5:00pm MST
- Monday to Friday

Work Remotely:
- No

Pay: $25-$35 an hour DOE

📌 Front Office Manager (Melbourne)
🏢 PARAGON SYSTEMS INTEGRATION
📍 Melbourne