Purpose
As the Sales and Event’s Executive you will ensure that conference inquiries smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. You goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.
Hours: This position requires a commitment of a minimum of 20 hours per week.
Primary Responsibilities

Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings
Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner
Maintain effective communication with clients via phone, email, and in-person interactions
Provide passionate, friendly, and courteous service to both external and internal guests
Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports
Coordination of all internal events including offsite catering orders
Conduct site inspections with potential clients as required
Focus on achieving conversion targets, revenue generation, and meeting budgets




Assist the Sales and Marketing Manager and the Hotel Manager in identifying and implementing plans to address revenue opportunities
Contributing to building and maintaining a safe workplace at all times, including your own practices and behaviours.

Skills and Experience:

Demonstrated experience in a similar Conference & Events Sales, Sales & Marketing, or Hospitality management role, with Food & Beverage or Restaurant experience highly regarded.
A friendly, outgoing, and impeccably presented professional with a "find the yes" approach to customer service, passionate about delivering exceptional experiences and role modeling Accor values and our Heartist culture.
Robust proficiency in the Microsoft Office suite alongside budgeting, cost estimation, and financial management skills, with knowledge of OPERA (Sales & Catering) and/or iVvy highly desirable.
A strategic planner adept at orchestrating a diverse range of events, negotiating favorable terms with clients and suppliers, and navigating complex stakeholder environments.
Superb written and verbal communication, outstanding multi-tasking and time management capabilities, a meticulous eye for detail, and an adaptive mindset that embraces change.
Full working rights in Australia (Citizen or valid working visa) and the flexibility to work a rotating roster, including mornings, late evenings, weekends, and public holidays as required.

📌 Sales and Events Executive (Glen Waverley)
🏢 Accor
📍 Glen Waverley