Hannah St Hotel in Southbank Melbourne is seeking a Guest Services Agent to warmly greet guests, manage effective check-ins and check-outs, and provide local insights with a proactive hospitality mindset that welcomes every visitor.
You will coordinate with housekeeping, reservations, and other departments to ensure seamless experiences, respond to guest needs, upsell where appropriate, and help maintain accurate records in Opera Cloud, while upholding brand standards and delivering memorable
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📌 Guest Experience Concierge (Melbourne)
🏢 Hannah St Hotel
📍 Melbourne
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