Sydney Water is seeking Customer Service Representatives to join the Customer Interaction Centre in Parramatta on a 12‑month fixed term with potential to convert to permanent. You’ll be the first point of contact, handling inquiries, resolving issues, and providing empathetic, efficient service to our community.
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The role emphasizes active listening, problem solving, and explicit communication. Hybrid work is available after probation, with initial office‑based training and shifts across weekdays.
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📌 Customer Experience Champion (12‑Month Contract) - Hybrid (Parramatta)
🏢 Sydney Water
📍 Parramatta
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