"At Opal HealthCare, we know that companies don’t succeed - people do."That’s why everything we do is driven by our purpose: to bring joy to those we care for, guided by our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do.
We are seeking a friendly, professional, and compassionate Receptionist to join our team. As the first point of contact for residents, families, visitors, and team, you will play a vital role in creating a welcoming and supportive environment while providing efficient administrative support. Located in the Auburn area.
About the Role

Permanent opportunity
$30.34 per hour plus 12% superannuation.

As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the care community. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.
What We Offer

Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
A meaningful role where your work makes a genuine difference every day.
A supportive and friendly team environment.




Opportunities to develop your administration and customer service skills.
A welcoming workplace focused on respect, care and community.

Key Responsibilities

Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
Maintain visitor sign-in processes and support a safe, compliant front reception environment.
Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
Support resident and family communications with sensitivity, confidentiality and respect.
Assist with maintaining accurate records, reports and documentation as required.
Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

Previous reception, administration or customer service experience.
Excellent communication and telephone manner.
Solid organisational skills and attention to detail.
Ability to manage confidential information with professionalism and care.
Confident computer skills, including Microsoft Word, Excel and Outlook.
Ability to work collaboratively with residents, families, visitors and colleagues.
Experience in aged care, health care or community services is desirable but not essential.
Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.

Apply now to become the welcoming heart of our care community with Opal HealthCare.

📌 Receptionist - Auburn and Surrounding Suburbs
🏢 Opal HealthCare
📍 Auburn