We are seeking a dedicated Administrative Assistant to support our Workforce Rostering & Scheduling team within the social care sector in Perth, Western Australia. This Full-Time, permanent role is essential for ensuring efficient scheduling and rostering of staff, contributing to the overall effectiveness of our services. The ideal candidate will possess strong organisational skills and a commitment to enhancing the quality of care provided to our clients.
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Responsibilities:
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- Assist in the scheduling and rostering of staff to ensure adequate and compliant coverage for client needs.
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- Maintain accurate records of staff availability, leave requests, and shift changes.
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- Communicate effectively with staff regarding their schedules and any changes.
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- Support the management team in the development and implementation of rostering policies.
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- Utilise scheduling software to optimise staff allocation and minimise gaps in service delivery, adhering to workforce planning strategies.
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- Prepare reports on staffing levels and assist in identifying trends or issues.
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- Provide administrative support to the Workforce Rostering & Scheduling team as required.
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- Proficient and knowledgable experience in the use of ShiftCare
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Qualifications:
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- Proven experience in an administrative role, with demonstrated experience within the social care sector.
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- Robust organisational and time management skills.
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- Excellent communication skills, both written and verbal.
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- Proficiency in using scheduling software and Microsoft Office Suite.
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- Ability to work independently and as part of a team.
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- Attention to detail and a commitment to maintaining confidentiality.
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- Experience with workforce rostering systems specific to the social care or healthcare sector.
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- Understanding of relevant industrial awards and employment agreements for staff scheduling.
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