Job Description

Company Description n

BIC Consolidated is a leading provider of cleaning services, and we are looking for a Contract Administrator Manager who can join our team in NSW.
BIC Consolidated's Core Values & Unique Selling Points
n BIC Consolidated drives the industry with innovation and ethical practices with our core values being Safety, Respect, Team Work, Commitment to Employees, Honesty and Customer Focus.

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Our USP's are within the investment in our people, sustainability, innovation and technology and by ensuring full transparency.

Job Description n

What you'll do:

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- Liaise with the Regional Manager on the development of project plans, timelines, and budgets, providing strategic input and ensuring all stakeholders are kept informed of progress.
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- Act as the primary point of contact for clients to build, maintain, and enhance robust long-term relationships, ensuring high levels of client satisfaction.
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- Prepare, interpret, and maintain contracts, and develop, review, and negotiate contract variations on behalf of the organisation.
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- Interpret and explain contract requirements, terms, and conditions to stakeholders to ensure compliance with statutory and policy requirements.
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- Manage all contract documentation and associated paperwork, including renewals, extensions, and terminations.
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- Ensuring service performance and company KPI targets are consistently achieved.
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- Address all client requests and complaints comprehensively, completing the necessary documentation to process these efficiently at Head Office.
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- Manage operational budgets in consultation with the Regional Manager, conducting regular follow-ups and making necessary adjustments to existing contracts.
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- Coordinate and allocate resources, including personnel, equipment, and materials, to ensure they are used effectively and efficiently across all sites.
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- Analyse potential risks involved with specific contract terms and advise management as required.
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- Ensure all WHS objectives and procedures are implemented by on-site staff, providing the necessary resources to maintain a safe working environment.
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- Administer the provision of resources for the cleaning operation, ensuring timely and accurate reporting of building data to Head Office for client reports.
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The Right Candidate Will Ideally

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- Be a natural leader, to lead, motivate and support a team ranging from 70+ staff,
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- Have excellent time and operational management skills,
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- Be driven to keen to succeed in a fast-paced environment,
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- Be well organised, can forward plan and be flexible,
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- Have exceptional interpersonal skills,
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- Be experienced in managing budgets, forecasting & rostering,
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- Understand compliance and health and safety procedures,
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- Have intermediate to advanced computer skills.
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Qualifications nn
- Relevant qualifications in Business, Management, or a related field or equivalent demonstrated experience in contract management and cleaning industry.
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- Proven ability to progress through operational roles with increasing responsibility
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- Relevant industry certifications such as WHS, Infection Control, and First Aid are highly regarded
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- We value demonstrated industry expertise and a proven track record of achievement

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Additional Information n

Skills Requirement

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- Minimum of 1-2 years of experience in similar role.
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- Proven experience, preferably within the Supply Chain & Logistics.
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- Excellent negotiation, communication, and interpersonal skills.
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- Familiarity with cleaning industry regulations, health and safety standards, and best practices.
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- Ability to work independently and manage multiple projects simultaneously.
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Other Details
n Job Type: Full Time, salary $95k - 105k per year

📌 Executive Contract Manager (New South Wales)
🏢 BIC Consolidated
📍 New South Wales