Job Description

Description

n

Williams-Sonoma & The Opportunity

n

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer’s west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

n

Our Pottery Barn store in Chadstone, is seeking a results-driven, customer-focused, and dynamic Assistant Store Manager to deliver exceptional customer service, lead an outstanding team, and inspire great performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required.

n

Why You Will Love Working With Us

n

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here’s just a taste of what you will enjoy as part of our team:

n

n
- n

Generous employee discounts so you can enjoy our amazing products

n
- n

Paid parental leave to support you through life’s most important milestones

n
- n

Access to a confidential Employee Assistance Program for personal and professional support

n
- n

Career growth opportunities with real investment in your development

n
- n

A supportive, collaborative team culture where your success is celebrated

n
- n

The chance to be part of a rapid-growing global business with an entrepreneurial spirit

n

n

What You Will Be Doing:

n

n
- n

Identify opportunities, develop and execute strategies, and analyse daily, weekly, and monthly reports to achieve KPIs

n
- n

Set daily, weekly, and monthly sales goals

n
- n

Support company promotions and sales events

n
- n

Coach and develop team members to drive individual and team performance

n
- n





Provide exceptional customer service to achieve world-class service standards

n
- n

Drive our Design Services business area by motivating associates

n
- n

Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy

n

n

What You Will Bring to the Role:

n

n
- n

Bring retail leadership experience, ideally in homewares or specialty retail

n
- n

Are passionate about customer service and enhancing our customers’ lives at home

n
- n

Love to coach, mentor, inspire, and help grow your team to meet and exceed goals

n
- n

Thrive in an entrepreneurial environment and are consistently looking for ways to think outside the box

n
- n

Have proven success in achieving results both independently and through others by creating a spirit of teamwork

n
- n

Are not afraid to go above and beyond to exceed customers’ expectations and close sales

n
- n

Have excellent communication, organisational, and leadership skills

n
- n

Possess critical thinking skills to creatively identify challenges and develop action plans in a timely manner

n
- n

Are able to independently lead yourself and others to achieve results

n

n

Physical Requirements:

n

n
- n

Ability to be mobile in the store and back-of-house areas, including standing for long periods

n
- n

Ability to climb ladders and use other equipment in line with safety standards

n
- n

Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

n

n

Ready to join the Team?

n

If you’re a motivated Retail Professional looking to take the next step in your career, apply today and make an impact as our next Assistant Store Manager!

n

Only candidates with permanent work rights in Australia will be considered.

n
n

📌 Assistant Store Manager: Pottery Barn (Victoria)
🏢 Williams Sonoma
📍 Victoria