NEX Building Group is seeking a Customer Care Consultant to triage and nurture customer enquiries across channels (phone, email, CRM, live chat). Based at the Norwest office, you will help guide customers through the recent home build journey and ensure a smooth handoff to sales teams.
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Your role focuses on delivering exceptional service, capturing data, and maintaining transparent communications with clients and internal stakeholders to improve overall satisfaction.
📌 Customer Experience Specialist -- Multi-Channel Support (New South Wales)
🏢 NEX Building Group
📍 New South Wales
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