Are you a commercially minded leader who’s great with people, strategy AND keeping things organised? We need your skills!

Nightlife Music is searching for someone who can bring together three things that don’t always come naturally to one person: commercial thinking, people leadership and operational organisation.

We’re looking for a full-time, office-based Account Management & Revenue Lead to provide day-to-day leadership and support to our Account Management team. You’ll be their go-to person for guidance, client escalations and commercial decision-making, helping the team stay organised, commercially focused and moving in the same direction.

Working closely with our Managing Director and Sales Operations Manager, you’ll help strengthen client relationships, develop our Account Managers and protect our recurring revenue.

Our music and video streaming service for businesses has been operating for over 30 years, providing entertainment to thousands of venues across Australia. As our business continues to grow, we’re looking for someone who can strengthen the way we manage our existing client base and support the continued development of our Account Managers.

This is a bit of a unicorn role. You’ll need to understand the story behind a client interaction, recognise a commercial opportunity or potential risk, coach an Account Manager on the next step and step in when an issue needs to be escalated. You’ll also make sure the right information is captured, prioritised and acted on. If you’re a practical, collaborative leader who enjoys helping people succeed, keep reading!

Who We Are To the rest of the world, Nightlife Music is...

- A premier music and video subscription service for businesses
- One of the largest national employers in music technology
- A leading supplier of great audio and visual entertainment that our clients, and their customers, love!

To you, Nightlife Music is...

- Conveniently located in Milton, with great access to public transport, gyms and cafes




- Focused on the growth, support and stability of its team members at every level
- Committed to being a friendly, inclusive and collaborative workplace

Nightlifer perks...

- Access to mental health and financial support resources, including exclusive discounts, an in-house chill-out space and free monthly wellness webinars
- Healthy Lunch Tuesdays once a month and a kitchen stocked with basics for daily use
- Regular staff social events, including Friday afternoon drinks, karaoke and trivia nights
- Unlimited cups of coffee from the La Marzocco machine, with in-house coffee training included in your onboarding
- A dog-friendly office

Who You Are As a professional, you love...

- Being a trusted, approachable leader who people feel comfortable turning to for guidance and support
- Understanding how businesses work and applying commercial judgement to real client situations
- Building strong relationships and knowing how to bring out the best in people
- Helping teams balance client relationships, commercial priorities and recent opportunities
- Turning information into clear priorities and practical next steps
- Identifying risks, opportunities and issues that need to be addressed or escalated
- Finding better ways of working and turning ideas into practical improvements
- Using systems, reporting and data to support better business decisions
- Coaching people to build their confidence, judgement and commercial capability
- Seeing the bigger picture while still caring about the details
- Contributing as part of a collaborative leadership team

At Nightlife Music, you will...





- Provide day-to-day leadership and support to the Account Management team
- Act as the team’s first point of escalation for client issues, commercial questions and situations requiring additional guidance
- Work alongside the Managing Director and Sales Operations Manager to guide the team and keep priorities aligned
- Help Account Managers develop strategies for existing clients, identify commercial opportunities and protect recurring revenue
- Review client activity, priorities and follow-ups to identify what requires action, escalation or a different approach
- Coach Account Managers through client conversations, commercial decisions and practical next steps
- Support the day-to-day people management, performance and development of the Account Managers in partnership with P&C;
- Manage and improve workflow across the Account Management team
- Create greater consistency in how client relationships, opportunities and risks are managed
- Identify gaps and bottlenecks and develop practical strategies to improve how the team operates
- Act as a bridge between Sales, Client Services and other internal teams to ensure client needs are understood and followed through
- Use reporting, data and CRM information to identify trends, opportunities and areas requiring attention
- Ensure client information and agreed actions are clearly and accurately documented in the CRM
- Understand individual strengths and development opportunities and help team members build their commercial, strategic and client relationship skills

If you have the knowledge, skills and experience to excel in this role, we’d love to hear from you. Please sell your suitability to us! To apply, follow the Seek application process here, including forwarding your resume and cover letter addressing the points above and detailing your availability for a screening interview.

And just for fun, tell us your favourite song or soundtrack to play when celebrating a win in your team!

📌 Account Management & Revenue Lead (Milton)
🏢 Nightlife Music
📍 Milton