Role Summary

Based in Sydney or Melbourne, the Business Growth Manager is a sales-first, brand-facing role responsible for driving new revenue growth for Drake WellbeingHUB. This person will spend the majority of their time in the market - networking, presenting, and building relationships that convert into new business - while acting as the face of the brand at industry events, client sites, and pitch meetings. A smaller portion of the role involves nurturing strategic relationships with key existing accounts to protect and grow their value, with administrative and delivery support provided by the broader team so this role can stay focused on revenue-generating activity.

Key Responsibilities

New Business & Market Growth (primary focus)

- Identify, develop, and actively pursue current business opportunities within the Australian market
- Build and maintain a strong external network - industry events, associations, referral partners - to represent the DWH brand and generate leads
- Lead client-facing presentations, pitches, and tender responses
- Develop and execute sales strategies to convert leads into secured business, owning the pipeline end-to-end
- Ensure adherence to pricing and Standard Net Margin guidelines
- Leverage internal clinical and product specialists to support solution-based selling

Strategic Relationship & Portfolio Growth

- Hold and grow relationships with a portfolio of key accounts, acting as the senior relationship contact and face of the brand for those clients
- Identify and lead upselling and cross-selling conversations within existing accounts
- Conduct periodic strategic reviews with key clients to surface growth opportunities
- Conduct strategic face-to-face reviews with key clients
- Partner with the operations/intake team, who provide day-to-day service delivery and administrative support, to ensure a seamless client experience





Reporting & Financial Management

- Maintain an accurate, up-to-date pipeline and account plan
- Prepare and submit forecasts and activity reports
- Monitor profitability of the account portfolio in partnership with finance
- Analyse performance data to identify trends and new growth opportunities

Key Performance Measures

- New business revenue and pipeline growth (primary weighting)
- Conversion rate of leads to secured business
- Growth in value of existing key accounts
- Quality and win-rate of proposals, tenders, and presentations

Skills & Experience

- Proven track record in business development or sales (3+ years preferred), ideally with some relationship-holding experience
- Strong external networker, comfortable representing a brand in person
- Confident engaging senior stakeholders (CEO/GM level)
- Strong commercial acumen and negotiation skills
- Experience or passion for the mental health, wellness, or EAP industry a plus

Key Competencies

- Results-driven and commercially focused
- Strong relationship-building and stakeholder management skills
- Proactive and self-motivated
- Strategic thinker with execution capability
- Excellent communication and presentation skills
- Ability to manage multiple priorities in a fast-paced environment
- Willing to roll up their sleeves and be flexible, adaptable, and agile
- Willing to travel and get out into the market

Our Commitment to Diversity and Inclusion At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

📌 Business Growth Manager (Sydney)
🏢 Drake International
📍 Sydney