Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Eva Burrows College (The Salvation Army) is seeking a friendly, organised and customer focused individual to join our team as a College Services and Customer Support Officer.

In this highly varied role, you will provide customer service and administrative support across the College, with a particular emphasis on events, conferences, campus services, catering and accommodation. You will support day-to-day service delivery while helping the Events and Campus Services team strengthen its processes and systems and build its capacity to manage a growing range of activities. The prospect is max term 12 months, full-time onsite position.

Key responsibilities: Support event and conference enquiries, bookings, customer requirements and associated administration. Assist with the preparation, coordination and delivery of events, conferences, catering, accommodation and campus activities. Liaise with customers, EBC personnel and service providers to confirm requirements and support well-coordinated service delivery.

Provide practical, hands-on support for event preparation, hosting and pack-down, as required. Assist customers using event and meeting spaces, including with security access and basic IT/AV requirements. Maintain accurate booking records, schedules, documents and operational information.

Contribute to improving processes, systems, templates and workflows that help the Events and Campus Services team manage and scale its work. Provide general customer service, College Services and administrative support across the College. About you: You are approachable, organised and confident working across a broad range of customer service, administrative and operational activities.

You will have experience in events, conferences, hospitality, catering, accommodation or a related service environment, with demonstrated experience in both hands-on service delivery and strong business administration. A level 2 Food handling certificate or the willingness to obtain one would be well-regarded. You enjoy working collaboratively, improving how work is organised and supporting a team to manage a growing range of activities.

You bring strong attention to detail, sound systems skills,



initiative and the ability to manage multiple priorities in a busy, customer-focused environment. What we offer: TSA offers an inclusive work culture and strong opportunities for professional development. A role where your contribution directly supports student success and community impact.

In return we also offer perks such as: An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650). On site parking. Opportunities for professional development.

Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits. Novated car leasing, discounts on car hire and purchase.

The opportunity to help strengthen processes and support a growing area of work. A role where your contribution supports positive experiences for customers, guests, students and the wider College community. If you have relevant events or hospitality experience, strong business administration capability and a practical approach to service delivery, we would love to hear from you.

How to Apply: Contact *@salvationarmy.org.au to receive a copy of the position description. Upload a combined PDF containing your résumé and cover letter through our recruitment system. Please note: Applications will be reviewed as they are submitted, and a successful candidate may be appointed as soon as possible.

Applications from recruitment agencies will not be accepted. For all enquiries, please contact *@salvationarmy.org.au. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check.



Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference.

From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

📌 College Services and Customer Support Officer (Ringwood)
🏢 The Salvation Army
📍 Ringwood