About the role

This is a full-time, office-based role based in Acacia Ridge, QLD, supporting customers and the sales team across Queensland. Reporting to the QLD State Manager, you'll prepare customer quotations, process orders and enquiries, and work closely with external sales, production and warehouse teams to keep customers moving quickly and accurately.

Key responsibilities

- Prepare accurate, timely quotations in response to customer enquiries
- Review customer requirements and assist with estimating product and project needs
- Process customer orders, invoicing and general enquiries
- Liaise with external sales reps on pricing, market rates and customer requirements
- Work closely with production and warehouse teams on availability, lead times and deliveries
- Maintain customer pricing, allowances and quotation records accurately
- Respond professionally to phone and email enquiries, resolving concerns in a timely way
- Develop and maintain strong knowledge of Burndy's product range

About you

- Experience in customer service, internal sales,



estimating or quotation preparation
- Comfort working in a fast-paced setting where priorities can shift daily
- The ability to quickly learn new systems and processes without needing repeated instruction
- High accuracy and genuine attention to detail
- Strong communication skills across customers, suppliers and internal teams
- Ability to read and interpret drawings
- A collaborative, can-do attitude and willingness to support the wider team
- Experience within the electrical, cable support, steel, manufacturing, construction or industrial supply sectors would be highly regarded

About us Burndy Cable Support Systems is a leading Australian manufacturer and supplier of high-quality cable support solutions to the electrical, construction and infrastructure industries. With a strong reputation for quality, reliability and customer service, we support customers and sales teams across Queensland.

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