This job has supervisory responsibility. We encourage all associates to accept leadership responsibilities at all times. You have the power to make a difference to all of guests .Our primary objective is to make sure our guests have a excellent experience with us at Compass Group Canada.

Service and quality are our main objective. Please follow all of the 7 Essentials of Customer Service Excellence as directed by CGC and your Management team in addition to bringing the best skills of the position. We expect our Values to be lived each day.

Summary

- The FSM is responsible for overseeing the operation of the Retail.
- Ability to apply common sense understanding.
- Willingness and capacity to follow safe and healthful work practices.
- Observes safety and security procedures. Reports potentially unsafe conditions.
- Accurately takes inventory. Ensures company policy and cash handling policy is followed Notifies Food Service Director/Food Service Managers of any infractions of company policy.

Ability to interact with the public. Responsible for ensuring that customers receive an adequate level of service or help with their questions and concerns.

What’s in it for you?
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless.

As the world’s largest food and support services company,



we offer an extensive range of learning and career opportunities for all our associates.

- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits.

For our eligible associates, we offer comprehensive health, vision, and dental care coverage.

- A Focus on Mental Health and Wellness.

Our Mental

Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing.

We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.

- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all.

Our Employee Resource

Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [email protected] for further information.

📌 Food Service Manager, Full Time (Sydney)
🏢 Compass Group Canada
📍 Sydney