About the Venue

Crowne Plaza Shell Cove Marina is the South Coast’s newest hospitality destination, opening soon on Shellharbour’s waterfront. This brand-new IHG property combines modern design, premium dining outlets, event spaces, and stunning coastal views. With thoughtfully designed areas for guest services, operations, and maintenance, including 4 floors of residential apartments the hotel is set to become a landmark destination.

Joining the opening team gives you a rare opportunity to shape the property’s standards, systems, and operational excellence from day one.

About the Role:

We are seeking an experienced mixed use Hotel Maintenance & Facilities Manager to provide effective leadership and technical oversight of all hotel and building assets, including hotel and residential strata components, to ensure secure, compliant, and efficient operations that protect asset value and enhance guest and resident experience spanning both short-term operational delivery and long-term asset management planning.

This is a rare opportunity to take ownership of a brand-new property and make tangible impact on both guest, team & resident experiences.

Key Responsibilities:

Asset & Facilities Management:

- Manage building services across hotel and residential components including HVAC, electrical, fire, lifts, water, and BMS systems.

- Implement preventive maintenance programs aligned with brand standards and statutory requirements.

- Establish & maintain asset registers, service schedules, and warranty documentation for all plant and equipment.

- Prepare and manage maintenance budgets, cost forecasts, and capital works programs.

- Lead energy-efficiency and sustainability initiatives to reduce operating costs.

Defect & Commissioning Management:





- Oversee defect-liability and transition phases for hotel and residential strata assets.

- Coordinate inspections, record and track defects, supervise rectification works, and manage builder and contractor communication.

- Ensure compliance of newly commissioned systems with essential services and fire safety regulations.

- Prepare defect status and warranty reports for hotel ownership and Owners Corporation.

Regulatory & Compliance:

- Maintain compliance with WHS, fire safety, environmental, and essential services legislation.

- Conduct regular risk and safety audits; ensure documentation for all certifications and statutory testing.

- Support Owners Corporation and strata committee in meeting regulatory obligations for shared services.

People & Contractor Management:

- Supervise in-house handypersons plus external service contractors.

- Manage contractor selection, tendering, and performance agreements.

- Foster a culture of safety, teamwork, and proactive service delivery within the engineering team.

Stakeholder Engagement:

- Liaise with hotel management, strata manager, owners committee, and external partners.

- Provide technical advice and transparent reporting on maintenance and building matters.

- Act as primary point of contact for owners, guests, and tenants regarding facility issues.

About You:





- Trade qualification or tertiary qualification in engineering, building, or facilities management.

- Minimum 5 years’ experience at management level in hotel, mixed-use, or strata environments.

- Proven ability in project coordination, contractor management, and compliance systems.

- Sound financial management and budgeting skills.

- Excellent interpersonal communication for both operational and executive audiences.

- Hands-on, solutions-focused leader who leads by example & remains calm when managing multiple stakeholders and competing priorities

- Strong organisational and multitasking skills with high attention to detail.

- Commitment to sustainability, safety, and continuous improvement.

- Full Australian working rights

Benefits:

- Discounts on food and beverage across all Oscars Group venues and IHG Hotels

- Opportunities for career progression within 45 venues across the Oscars Group Internal and external training and development opportunities including an online training platform

- Employee Assistance Program

- Reward and recognition initiatives

- Mentoring from a strong team of hospitality professionals

About Us:

Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45 assets across NSW, Queensland, South Australia, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and both commercial and residential developments.

📌 Hotel Maintenance & Facilities Manager (Shell Cove)
🏢 Oscars Group
📍 Shell Cove