About the role The Housekeeping Manager is primarily responsible for the presentation of all rental properties, focusing on housekeeping, cleaning and guest expectations. You will manage a small team of casual cleaning and maintenance staff to prepare and present rental properties.

Key responsibilities

- Manage a small team of casual cleaning and maintenance staff to prepare and present rental properties
- Prepare cleaning rosters, manage timesheets and wage costs in line with budget expectations
- Provide direction, inspire, lead and assist your team
- Recruit, train and monitor your team's performance
- Assist with hands-on cleaning of properties when required (peak season)
- Maintain house supplies (linen, Manchester and groceries), house inventory, keys and security
- Conduct pre-arrival inspections in readiness for guests and renters
- Adopt strategies to ensure guest experiences lead to positive guest feedback and reviews
- Liaise closely with the Guest Services Manager regarding all check-ins, check-outs and guest requirements
- Communicate maintenance requirements, troubleshooting and guest feedback

About you





- An enthusiastic and passionate individual with great communication skills and an excellent eye for detail
- A minimum of 1 to 2 years experience in a similar supervisory role or property management role
- Previous housekeeping and hands-on cleaning experience
- Motivated to ensure high standards of presentation of all properties
- Exceptional organisational, administration and time management skills
- Proven ability to implement systems, policies and procedures
- Physically fit and healthy
- Hold a current, unrestricted driver's licence (essential)
- CPR and First Aid Certificate (desirable)

Benefits

- Work vehicle and mobile phone provided
- Opportunity to explore and develop experience in other work roles within the company (Guest Services and Property Management)
- Flexible hours, based on seasonal demands

About us Yarrawonga Mulwala Holiday Houses (together with the One Agency Real Estate office) manage a wide range of holiday, executive short-term accommodation and full time rental properties from apartments, townhouses to luxury houses. Yarrawonga Mulwala is a thriving holiday destination region.

📌 Housekeeping Manager (Yarrawonga)
🏢 Yarrawonga Mulwala Holiday Houses
📍 Yarrawonga