Insurance Administrator - Contract - $35 per hour + Super
Monday to Friday | 9:00am – 5:00pm
Are you an experienced insurance administrator with exposure to group insurance inside superannuation? This is a great opportunity to join a busy, supportive team where you’ll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.
Key responsibilities
- Process insurance applications, alterations and cancellations across Death, TPD and Income Protection cover.
- Coordinate underwriting requirements, including medical evidence requests and follow-ups with insurers.
- Manage end-to-end claims processing, including assessment support, documentation collation, and payment coordination.
- Liaise with insurers, trustees and external stakeholders to resolve complex cases efficiently and professionally.
- Calculate and reconcile insurance premiums within member accounts.
- Maintain accurate insurance records across administration systems.
- Ensure work is completed in line with superannuation legislation, trust deeds and policy terms.
- Identify process improvements and contribute to continuous improvement initiatives.
Skills & experience
- Experience in superannuation, insurance, or financial services administration.
- Understanding of group insurance within super (highly regarded).
- High attention to detail and proven ability to manage sensitive/confidential information.
- Solid stakeholder management and communication skills.
- Ability to manage multiple cases and prioritise competing deadlines.
- Familiarity with administration platforms (e.g. Acurity, SuperB, or similar).
Interested? Apply now! Click ‘Apply Now’ or for more information contact Luke at
[email protected]
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📌 Insurance Administrator (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne