Junior Administration & Customer Service Officer

Monday to Friday | 8:00am – 4:30pm | Ingleburn

Join a Great Team and Build Your Career

BC Coatings is a well-established and growing Australian business based in Ingleburn. We are looking for a motivated and enthusiastic Junior Administration & Customer Service Officer to join our busy office team.

This is an excellent opportunity for someone who is friendly, reliable, organised and eager to learn. You'll work closely with our customers, sales team and internal departments, becoming an important part of our day-to-day operations while gaining valuable experience in customer service, sales administration and order processing.

No previous industry experience is required. We are looking for the right attitude and willingness to learn and we will provide full training and support.

About the Role

Your day-to-day responsibilities will include:

- Answering incoming phone calls, mobile phone text messages and responding to customer emails
- Processing sales orders and customer sample requests
- Processing customer equipment requests sent in to be repaired
- Liaising with customers to obtain information required to process orders
- Following up on outstanding or incomplete customer information
- Providing support to our sales representatives and customers
- Acting as a key point of contact between customers and the sales team
- Assisting with customer enquiries and product requests
- Maintaining accurate customer and order records




- Communicating with various internal departments
- Performing general sales administration and office support duties
- Learning our products, systems and business processes

About You We are looking for someone who:

- Has excellent communication and customer service skills
- Is friendly, approachable and confident when speaking with customers
- Has a positive attitude and enjoys learning new skills
- Is reliable, punctual and takes pride in their work
- Is organised and able to manage multiple tasks
- Has robust attention to detail
- Is comfortable using computers, email, text message and Microsoft Office
- Works well within a team environment
- Can take initiative and follow tasks through to completion
- Enjoys helping people and solving problems

What We Offer

- Monday to Friday role (8:00am – 4:30pm)
- Friendly and supportive team environment
- Full training and ongoing support
- Opportunities to learn and develop new skills
- Exposure to customer service, sales administration and business operations
- Growth opportunities opportunities within an established and growing company

Apply Now If you're looking to start or grow your career in customer service and sales support and enjoy working in a fast-paced team environment, we'd love to hear from you.

Please send your resume to [email protected]

Applications will be reviewed as they are received and the position may be filled before the closing date.

📌 Junior Administration & Customer Service Officer (Ingleburn)
🏢 Passila
📍 Ingleburn