About Smile Focus

Smile Focus is a modern and growing dental healthcare practice dedicated to providing exceptional patient care and outstanding customer service. We pride ourselves on creating a welcoming environment for our patients while fostering a supportive and collaborative workplace for our team.

We are currently seeking an experienced and highly organised Office Manager to oversee our day-to-day administrative operations and support the effective functioning of our business.

Key Responsibilities

● Coordinate and manage office administration functions to ensure efficient day-to-

day administrative and operational activities of Smile Focus

● Provide administrative support to Smile Focus senior management and assist in implementing operational strategies and business initiatives.

● Develop and maintain office systems, procedures, and workflows to improve productivity and operational efficiency.

● Oversee records management, documentation, and filing systems, ensuring compliance with organisational and legislative requirements.

● Liaise with suppliers, customers, healthcare providers, and other stakeholders to support effective service delivery and business outcomes.

● Monitor office supplies, equipment, and inventory levels, coordinating procurement activities as required for Smile Focus.

● Prepare reports, correspondence, business documentation, and maintain administrative schedules.

● Respond to enquiries and resolve administrative issues in a professional and timely manner.

● Support compliance, quality assurance, and continuous improvement initiatives within the organisation.

● Coordinate meetings, prepare agendas, maintain minutes, and follow up on action items.

● Manage customer feedback and complaint resolution processes to enhance service quality and client satisfaction.

● Coordinate staff induction and training schedules to support workforce development and operational effectiveness.





● Oversee contract administration and maintain service agreements with suppliers and external service providers.

● Facilitate communication and collaboration between departments to ensure efficient business operations.

● Maintain company assets and equipment registers, ensuring accurate tracking,

maintenance, and record-keeping.

Skills and Qualifications

● Relevant qualification in Business Administration, Management, Leadership and

Management, Health Administration, Public Health, or a related discipline

● Previous experience in an Office Manager role.

● Experience within a dental, medical, allied health, healthcare, aged care, disability, or community services environment will be highly regarded.

● Excellent organisational and time-management skills with the ability to prioritise multiple tasks.

● Strong communication and interpersonal skills.

● High level of attention to detail and accuracy in record keeping and reporting.

● Proficiency in Microsoft Office Suite and business administration systems.

● Ability to work independently and contribute positively to a collaborative team environment.

● Competency in Orthotrac, GIMP/Photoshop, 3D printing (SprintRay) is highly desirable and advantageous

● Willingness and ability to travel between practice locations as required, including possible overnight stays in a regional location.

Hours are Monday -Friday 8.30am -5.30 pm including some Saturday's .

What We Offer

● Competitive salary package.

● Supportive and professional work environment.

● Opportunities for professional development and career growth.

● The opportunity to contribute to a growing dental practice focused on delivering exceptional patient care and service excellence

How to Apply

Please submit your resume and a cover letter outlining your experience and suitability for the role to [email protected]

Smile Focus is an equal opportunity employer and welcomes applications from candidates of diverse backgrounds.

📌 Office Manger (Mona Vale)
🏢 Smile Focus
📍 Mona Vale