About the role

This is an exciting opportunity to join an internationally recognised brand during its launch and expansion in Melbourne.

We are currently offering Casual, Part-Time and Full-Time opportunities for experienced, energetic and customer-focused Front of House (FOH) team members to help deliver the authentic Bikanervala experience to our customers.

Successful candidates will work in a fast-paced, professional and structured hospitality environment focused on excellent customer service, effective operations, cleanliness and a welcoming dining experience.

As part of the foundation team, you will play an important role in establishing Bikanervala Melbourne's customer service standards and day-to-day front-of-house operations.

Key responsibilities

- Provide friendly, professional and efficient customer service.

- Welcome customers and assist them with menu selections and enquiries.

- Take customer orders accurately and efficiently.

- Operate POS systems and process cash, card and other payments.

- Serve food, beverages, Indian sweets, Chaat and other menu items professionally.

- Maintain cleanliness and presentation of dining, service and counter areas.

- Assist with takeaway, dine-in and online orders.

- Ensure orders are correctly prepared and delivered to customers.

- Communicate effectively with kitchen staff and management to support smooth service.

- Assist with opening and closing procedures as required.

About you

- Minimum 1 year of Front of House, customer service or hospitality experience.

- Previous experience in a busy restaurant, café, quick-service restaurant or similar hospitality environment.

- Experience with Indian restaurants, sweets, Chaat or vegetarian dining environments will be highly regarded.

- Strong customer service and communication skills.





- Confident in taking orders and interacting professionally with customers.

- Previous experience using POS and payment systems is desirable.

- Ability to work efficiently in a busy and high-volume environment.

- Strong attention to cleanliness, presentation and customer satisfaction.

- Reliable, punctual and able to work effectively as part of a team.

- Ability to work flexible hours, including evenings, weekends and public holidays where required.

About us

Bikanervala is a globally recognised Indian food and sweets brand with a strong heritage in traditional Indian cuisine, authentic Mithai and vegetarian food. With a presence across multiple countries, Bikanervala is known for its commitment to quality, consistency, traditional flavours and high operational standards. As Bikanervala expands its presence in Melbourne, Australia, we are building a professional and experienced team to deliver the authentic Bikanervala experience to our customers.

Benefits

- Competitive hourly rate of $30–$35 per hour, depending on experience and employment arrangements.

- Applicable superannuation and penalty rates in accordance with relevant workplace requirements.

- Stable roster opportunities in a professional hospitality environment.

- Opportunity to join the foundation team of Bikanervala Melbourne.

- Training in Bikanervala's customer service standards, menu, products and operational procedures.

- Opportunity to develop knowledge of traditional Indian cuisine, Mithai, Chaat and other Bikanervala products.

- Supportive and professional team workplace.

- Opportunities for ongoing training and professional development.

- Career progression opportunities into Senior Front of House, Team Leader, Shift Supervisor, Restaurant Supervisor and Restaurant Manager positions as the Melbourne operation grows.

Apply

Please email your resume and cover letter to ••••@bikanervala.com to submit your application.

📌 Front of House Staff – Bikanervala Melbourne (Truganina)
🏢 Bikanervala Melbourne ( Victoria)
📍 Truganina