About us
Páme Transport is a Brisbane-based freight and logistics company providing interstate linehaul and local deliveries, with our own freight storage and loading facility in Archerfield. We're a hands-on, supportive team, and we're looking for an organised, friendly person to join our office.

About the role
As our Customer Service & Administration Officer, you'll be the first voice our customers hear and a key support to our management team. You'll handle incoming calls and customer enquiries, keep our driver and compliance paperwork in order, and help with day-to-day admin across the business.

Your responsibilities will include:

- Answering all incoming business calls and emails, and directing them to the right person

- Speaking with new and existing customers, handling enquiries and following up promptly

- Collecting, checking and recording driver timesheets

- Maintaining compliance documentation and records, including driver and vehicle paperwork

- Supporting management with reports,



documents and general admin tasks

- Data entry, filing, and keeping records accurate and up to date

- Managing the office inbox and other ad-hoc admin as needed

- Supporting management and team members across a range of business functions

- Contributing to continuous improvement and administrative efficiency initiatives

About you:

- Previous experience in customer service, reception or administration

- Confident and friendly on the phone, with clear written communication

- Highly organised with robust attention to detail

- Comfortable with computers, email and Microsoft Office (or similar)

- Able to manage multiple tasks

- Reliable, punctual and happy to pitch in

- Transport or logistics experience, or familiarity with Chain of Responsibility (CoR) or heavy vehicle compliance, is a bonus but not essential

📌 Customer Service & Administration Officer (Archerfield)
🏢 Pame Transport
📍 Archerfield