About the role

Full time Sales & Customer Support Representative based in Port Kembla, working Tuesday to Saturday. The role will focus on proactive sales and customer development throughout the week, while also providing customer service coverage on Saturdays alongside their normal sales responsibilities.

Key responsibilities
Proactively contacting existing, inactive and prospective customers
Identifying cross-selling and account-growth prospects across food and beverage
Following up quotes, samples, pricing enquiries and recent products
Reactivating customers who have reduced or stopped ordering
Supporting the food and beverage sales team with customer follow-up
Maintaining accurate customer notes, opportunities and follow-up dates
Handling customer calls, urgent orders, shortages and delivery issues on Saturdays




Working with drivers and warehouse staff to resolve customer issues
Recording and escalating issues when required

About you
Confident speaking with customers
Comfortable making outbound calls
Organised and reliable
Commercially minded
Able to work Saturdays as part of normal roster
Comfortable working towards clear sales and customer-service targets
Experience in hospitality, wholesale, food and beverage, customer service or sales would be beneficial but is not essential

About us

ZT Wholesale Solutions is a growing food and beverage wholesaler servicing more than 400 hospitality customers across the Illawarra, South Coast, Southern Highlands and Sydney.

📌 Sales & Customer Support Representative Port Kembla (Australia)
🏢 Harrison Trading Group
📍 Australia