STORE MANAGERFALL POP-UP | LUXURY WOMEN'S BRANDJoin a London-based designer fashion house built on the belief that fashion should sell a feeling: happiness.
This brand creates joyful experiences that make people smile, and we're looking for a Store Manager who naturally embodies that same spirit and can lead a team to bring it to life every day.This isn't a traditional luxury retail leadership role.
It's an opportunity to set the tone for warmth, positivity, and genuine personality across an entire store — building a team that helps every customer leave happier than when they arrived.The RoleAs Store Manager, you'll be the face of leadership for the pop-up — responsible for building, coaching, and motivating a team that brings the brand's joyful spirit to life, while owning the store's overall performance, operations, and presentation.
You set the standard the rest of the team follows.This role is ideal for someone who leads with warmth and energy rather than pressure — a natural people-leader who is equally comfortable coaching a team, reading the sales floor, and stepping in personally with a client when it matters.Profile of the Ideal CandidateA natural leader who brings warmth, positivity, and steady energy to a team, even during a busy trading dayGenuinely embodies the brand ethos — joyful, curious, generous, and authentically stylish — and can instill that same spirit in othersConfident, decisive, and calm under pressure, with excellent communication skillsHighly organized, with the ability to manage multiple priorities across people, product, and operations at onceComfortable holding a team accountable while still leading with warmth, not authority for its own sakeDetail-oriented, with a strong sense of pride and ownership over how a space looks, feels, and performsKey RequirementsPrior experience in a retail leadership or supervisory role (Store Manager, Assistant Manager, or Keyholder)



is requiredLuxury or premium fashion background is a plus, but the right leadership instincts and personality matter more than a resume lineUnderstands that selling is about creating trust, helping clients style themselves, and making people feel good — and can coach a team to sell the same way, never through pressureComfortable owning scheduling, inventory systems, and day-to-day store operations (POS, stockroom, reporting)Flexibility to work weekends, evenings, and key trading periods, including opening and closing shiftsWhat You'll OwnTeam Leadership & DevelopmentRecruit input, onboard, and train current team members so they can authentically represent the brand from day oneCoach the team on clienteling, styling, and service standards through real-time, on-floor feedbackBuild and manage the staff schedule to ensure consistent coverage and energy on the floor at all timesMotivate and support the team day-to-day, creating a positive, close-knit working environmentCustomer ExperienceSet the standard for how every customer is welcomed and made to feel at home from the moment they walk through the doorPersonally step in on key client relationships and escalations, modeling the brand's high-touch service styleEnsure the team consistently delivers thoughtful after-sales care, including personalized thank-you messagesSales PerformanceOwn overall store sales performance, tracking daily, weekly, and monthly targets and adjusting team focus accordinglyIdentify trends on the floor and coach the team on selling techniques to meet them,



always customer-experience-firstReport store performance and client insights back to the brand/RFTP point of contactVisual Merchandising & Brand PresentationMaintain impeccable visual merchandising and store presentation, holding the team accountable to the same standardEnsure the space reflects the brand's joyful, stylish spirit at all times, adjusting as needed throughout the dayOperations & Store ManagementOwn store operations end-to-end: opening and closing procedures, inventory management, stock deliveries, and back-of-house organizationProcess sales, exchanges, and daily store operations accurately, and ensure the team does the sameMonitor, prepare, and fulfill e-commerce orders promptlyLead and coordinate store events, activations, and special projectsServe as the primary point of contact for day-to-day operational issues, escalating to the brand/RFTP as neededSuccess MetricsAchievement of overall store sales goalsCustomers consistently leaving happier than when they arrived, store-wideA strong, motivated team with low turnover and high morale throughout the runConsistent reflection of brand spirit across service, presentation, and team cultureSmooth day-to-day operations with minimal escalations neededWhy You'll Love Working HereCompetitive hourly compensationEmployee discountA ground-floor leadership opportunity with a brand built around joy, creativity, and making people smileReady to Join Us?
We'd love to meet you.
Please submit your resume for consideration.
Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume.This brand believes the strongest teams are diverse teams.
Applicants from all backgrounds are encouraged to apply — especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.Start Date: October ****$30 - $35 hourly

📌 Store Manager - Fall Pop-Up [October Start] (Gold Coast)
🏢 Retail For The People
📍 Gold Coast