Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table.
There are many opportunities for development and advancement.
Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet.
Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Job DescriptionWe are looking for a Night Audit/ Receptionist to join the Front Office Department at Novotel Melbourne on Collins:Provide passionate, knowledgeable and friendly service to external and internal guests at all timesSupport the Night Manager with daily financial reconciliations and auditing tasksMaintain guest accounts and process check-ins, check-outs,



and payments accuratelyPrepare and distribute reports to relevant departmentsManage reservation updates and ensure all guest details are accurately recordedUphold safety and confidentiality by following strict overnight security proceduresQualificationsYour experience and skills include:The ability to work a flexible 7-day roster.Exemplary written and verbal communication skillsWell-presented with a natural ability to build rapport both in person and over the telephoneStrong focus and passion for hotel operationsSelf-motivated with positive and qualified attitudeTime management skills with the ability to multitaskFlexible and able to embrace and respond effectively to changeAdditional InformationPrior experience working with Opera or a related system
Fluency in English
Additional languages are a plusRSA

📌 Night Auditor/ Reception (Melbourne)
🏢 AccorHotel
📍 Melbourne