About the role The Housekeeping Manager is responsible for leading all housekeeping functions across the resort, ensuring the highest standards of cleanliness, presentation and guest readiness are consistently achieved. The role oversees room presentation, public areas, staffing, training, inventory control, contractor management and departmental performance while fostering a positive and productive team culture.

Key responsibilities
Lead, coach and support housekeeping supervisors and room attendants
Recruit, train and onboard new team members
Develop a positive, accountable and engaged team culture
Conduct performance reviews and provide ongoing coaching
Foster a workplace aligned with the Trentham Waters Resort Experience Code
Ensure guest villas are presented to exceptional standards
Maintain cleanliness and presentation of all public areas and guest facilities
Conduct regular inspections and quality audits
Manage guest feedback relating to housekeeping services
Drive continuous improvement in service delivery and presentation standards

About you
Previous experience in a housekeeping leadership role within hospitality, hotels, resorts or accommodation properties




Demonstrated leadership and team management experience
Strong organisational and planning skills
Ability to develop efficient systems and work processes
Solid communication and interpersonal skills
Current Driver Licence
Availability to work weekends as operationally required

About us Trentham Waters Resort is a Palm Springs-inspired luxury resort located 15 minutes from Mildura on the Murray River. Featuring luxury villas and spacious drive-through caravan sites, premium amenities, lagoon pool with splash park, poolside restaurant dining, and 80 acres of river frontage and natural bushland. At Trentham Waters Resort, we live by our Experience Code: Guests First, Always. Pride in Place. Effortless Excellence. Together, We Shine.

Benefits
Full time employment with competitive salary
Staff discounts
Team events and social activities
Career development opportunities for the right candidate
A supportive and collaborative team environment
The chance to work at Mildura's most exciting new premium resort
Stunning villas and guest amenities surrounded by extensive gardens and open lawns

📌 Housekeeping Manager Mildura
🏢 Trentham Waters Resort Mildura
📍 Mildura