At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain solid relationships with stakeholders.

Requirements

As a MDM Analyst, you will be responsible for:
Timely and accurate actioning of cases that come through the system from stakeholders
Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
Issue resolution of all cases, with a focus on long term solutions
Solving carrier invoicing and credit issues in collaboration with the Claims team
Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders




Be a part of ongoing stakeholder training to enhance processes & systems
Process improvement and efficiency identification

We are looking for
Minimum of 12 months of Analytical and/or Systems experience
MS Office (Intermediate - Advanced Excel)
Successful track record of problem solving and continuous improvement projects
Proven ability to manipulate, analyse and interpret data for decision-making
Demonstrate robust mathematical ability
Commerce or Business Info Systems qualification desirable
Ability to work in a fast-paced and high-volume setting

Benefits

Why join efm Logistics?
Strong focus on regular and ongoing professional development training, enhancing skills and career progression
A dynamic and empowering culture, where we challenge each other to do it better
An opportunity to be part of an industry leader
Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex
Free parking and onsite café
Company functions and team building activities
Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally

📌 Mdm Analyst Melbourne (Australia)
🏢 Efm Logistics
📍 Australia