Infosys is seeking a ServiceNow ITOM Lead to drive end-to-end ITOM delivery across Discovery, CMDB, and orchestration.
You will design and implement scalable ITOM solutions, ensure CMDB health, and integrate monitoring tools across AWS/Azure/GCP.
The role requires 7+ years of ITOM and robust scripting with API experience.You will mentor teams, align with infra/cloud/DevOps, and support a hybrid work model.
CSA certification is mandatory, with preferred ITOM certifications.
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📌 Servicenow Itom Lead - Hybrid, Global Impact (New South Wales)
🏢 Infosys
📍 New South Wales
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