About Us:

Adaptalift Group has been appointed as a major national dealer for JCB construction, agricultural and industrial equipment in Australia, combining our extensive national service network with JCB’s globally recognised product range. We have an opportunity for a JCB Service Coordinator to join our team in Truganina. You’ll be a key point of contact for customers, coordinating service work for our field technicians and keeping repairs, breakdowns and scheduled maintenance on track.

What You Will Be Doing Day-to-Day:
Coordinate preventative maintenance, breakdowns, repairs and scheduled servicing
Schedule work for field service technicians, balancing customer needs, technician availability and travel time
Provide regular, proactive updates to customers on technician attendance, parts delays and job progress
Raise and manage service jobs, following up open jobs through to completion
Prepare service and repair quotations and follow up with customers
Review completed jobs for accurate parts and labour before invoicing
Work closely with technicians, supervisors, the parts team and subcontractors to deliver timely service

What’s in it for You:




Flexible hybrid work arrangement after probation – work 3 days in the office and 2 days from home
A reliable, full-time role with usual hours of 7:00 am–3:06 pm
The opportunity to grow your career as part of our JCB national dealer network
A supportive, collaborative team setting
Retail, fuel and grocery discounts, wellbeing support and employee milestone celebrations
A varied role where no two days are the same

What We’re Looking For:
Experience in a customer-focused service coordination or maintenance scheduling role
Experience scheduling technicians, tradespeople or a small field team
A background in construction equipment, materials handling, heavy vehicles or automotive would be advantageous
Strong planning, prioritisation and problem-solving skills
A confident communicator who can keep customers informed in a fast-paced setting
Strong administrative and Microsoft Office skills

Applications:

If you’re ready to join our JCB team and help deliver excellent service to our customers, we’d love to hear from you. Click APPLY NOW to submit your application.

📌 Jcb Service Coordinator Truganina (Australia)
🏢 Adaptalift Group
📍 Australia