A leading Australian Fintech and clearing house is currently seeking an IT Support Specialist to join their team on a permanent basis. This is a hybrid role based in Sydney CBD.

Open to PR OR Australian citizens only

This role supports internal users by delivering high-quality technical assistance. Additionally, this role is responsible for maintaining systems, applications, and devices across both on-premises and cloud environments.

Responsibilities
Install, configure, and support current computers, peripherals, and network connectivity.
Manage the Entra ID tenant, Microsoft Business 365, Intune, Exchange Online, and end-user productivity.
Respond to and resolve support tickets in a timely and skilled manner.
Collaborate on infrastructure lifecycle across on-premises and cloud-based system.
Troubleshoot Windows OS, MacOS, hardware, and software issues.
Follow internal standards, policies, and best practice guidelines.
Develop and update technical documentation and user guides.




Participate in compliance initiatives and provide support for audit requirements.
Support Azure cloud infrastructure, and SaaS platforms
Contribute to cross-team Infrastructure-as-Code initiatives and DevOps practices as needed.
Assist in cross-team Defender alert & incident response, including investigation, remediation, and reporting.
Build and maintain secure and reliable systems in alignment with SuperChoice

Key Skills / Experience:
5 years technical support experience
Excellent support knowledge of Entra ID, M365 Business, Microsoft Windows, and Office applications.
Intermediate Windows Server administration skills
Intermediate knowledge of public cloud platforms
Experience with PowerShell and basic scripting
Networking skills (wired and wireless troubleshooting, configuration)
Financial Services / working within a regulated industry

If interested please respond ASAP with your latest resume

📌 It Support Specialistentra, Windows Leading Fintech Sydney
🏢 Bluefin Resources Pty
📍 Sydney