Join the Coach Team at Chadstone
Coach is a leading New York design house of modern luxury accessories and lifestyle collections, renowned for its craftsmanship, innovation, and authentic approach to luxury.
As part of the Tapestry portfolio, Coach inspires individuality, creativity, and connection through beautiful products and exceptional customer experiences.
We are seeking a passionate and customer-focused Full-Time Sales Associate to join our team at Coach Chadstone.
This is an exciting chance to build your luxury retail career with one of the world's most recognised fashion brands.
About the Role
As a Sales Associate, you will be a brand ambassador for Coach, creating memorable and elevated customer experiences while driving sales results.
You will build genuine customer relationships, provide expert product knowledge, and contribute to the overall success of the store.
Key Responsibilities
Deliver exceptional customer service and create memorable shopping experiences
Build lasting relationships through clienteling and personalised service
Share product knowledge and styling advice to connect customers with the right products
Achieve individual and team sales targets
Drive sales through cross-selling and upselling opportunities
Support visual merchandising standards and maintain an inspiring store environment
Assist with stock management, replenishment,



and daily operational tasks
Process transactions efficiently while maintaining accuracy
Collaborate with the team to achieve business goals and deliver outstanding results
What You'll Bring
Previous retail, customer service, or sales experience
A passion for fashion, luxury retail, and delivering exceptional customer experiences
Strong communication and relationship-building skills
Confidence in achieving sales goals and working in a fast-paced environment
A positive attitude, strong work ethic, and team-first approach
Professional presentation and attention to detail
Set roster (37.5 hours per week)
What's In It For You?
Generous staff discounts across Coach and Kate Spade
Career progression opportunities within a global luxury retail group
Comprehensive onboarding and product training
Ongoing learning and development opportunities
Employee Assistance Program and wellbeing support
Supportive and collaborative team culture
Opportunity to work with a globally recognised luxury brand
Apply Now
If you are passionate about luxury retail, enjoy building meaningful customer relationships, and thrive in a sales-driven environment, we'd love to hear from you.
Coach is an equal opportunity employer and is committed to creating an inclusive workplace where everyone can thrive.

📌 Full Time Sales Associate | Coach | Chadstone (Melbourne)
🏢 Tapestry
📍 Melbourne