Business Support Officer
This is an exciting opportunity to further develop
your administrative skills and be exposed to a variety of administrative areas.
Your role provides vital support to the facility and its staff so that they can
deliver excellent customer service and high-quality care.
Permanent - Full Time, 38 hours per week position
Located in East Maitland NSW at our beautiful Green Hills Residential Care Home
Salary packaging – increased your take home pay with salary packaging including novated leasing options
Birthday leave – take time to celebrate with your friends and family
Your Contribution
Providing
excellent customer service by effectively liaising with prospective
residents and their families/representatives, and positively promoting Fresh
Hope Communities;
Coordinating
resident admissions and exits by liaising with prospective and current
residents including providing information about fees, terms and conditions
as required;
Liaising
with finance and property services employees about new entries, resident
movements and exits and invoices
Undertaking
reception duties and general admin functions
Politely
responding to internal/external enquiries within appropriate timeframes;
The Essentials
Experience
with Microsoft Office products, primarily Excel;
Professional
written and spoken communication and interpersonal skills;
Ability




to maintain confidentiality of business sensitive and resident and
employee information at all times;
High
attention to detail and accuracy, as well as numerical ability and data
entry skills;
Excellent
customer service skills with ability to identify customer requirements,
report suggested changes to services in response to identified needs and
evaluate customer satisfaction;
Excellent
time management skills with the ability to multitask, effectively manage
competing priorities and meet deadlines;
Knowledge
of current regulatory setting and accreditation requirements of
residential aged care (desirable).
A
current Criminal History Check (within the last three years) suitable for
aged care is essential.
About Us
Fresh Hope Communities exists to create spaces that
cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle
choices across retirement, residential and respite settings, as well as
conference and outdoor adventure experiences for school and community groups.
We have over **** staff and together we serve residents and customers across
NSW.
We are an Equal Opportunity employer and we value inclusion and
diversity.
For more about us visit our website

We'd love to hear from you!
Apply now

📌 Business Support Officer (New South Wales)
🏢 Fresh Hope Communities
📍 New South Wales