Join the Coach Team at Chadstone Coach is a leading New York design house of modern luxury accessories and lifestyle collections, renowned for its craftsmanship, innovation, and authentic approach to luxury.
As part of the Tapestry portfolio, Coach inspires individuality, creativity, and connection through beautiful products and exceptional customer experiences.We are seeking a passionate and customer-focused Full-Time Sales Associate to join our team at Coach Chadstone.
This is an exciting opportunity to build your luxury retail career with one of the world's most recognised fashion brands.
About the Role As a Sales Associate, you will be a brand ambassador for Coach, creating memorable and elevated customer experiences while driving sales results.
You will build genuine customer relationships, provide expert product knowledge, and contribute to the overall success of the store.
Key Responsibilities Deliver exceptional customer service and create memorable shopping experiencesBuild lasting relationships through clienteling and personalised serviceShare product knowledge and styling advice to connect customers with the right productsAchieve individual and team sales targetsDrive sales through cross-selling and upselling opportunitiesSupport visual merchandising standards and maintain an inspiring store environmentAssist with stock management, replenishment,



and daily operational tasksProcess transactions efficiently while maintaining accuracyCollaborate with the team to achieve business goals and deliver outstanding results What You'll Bring Previous retail, customer service, or sales experienceA passion for fashion, luxury retail, and delivering exceptional customer experiencesStrong communication and relationship-building skillsConfidence in achieving sales goals and working in a fast-paced environmentA positive attitude, strong work ethic, and team-first approachProfessional presentation and attention to detailSet roster (37.5 hours per week) What's In It For You?
Generous staff discounts across Coach and Kate SpadeCareer progression opportunities within a global luxury retail groupComprehensive onboarding and product trainingOngoing learning and development opportunitiesEmployee Assistance Program and wellbeing supportSupportive and collaborative team cultureOpportunity to work with a globally recognised luxury brand Apply Now If you are passionate about luxury retail, enjoy building meaningful customer relationships, and thrive in a sales-driven environment, we'd love to hear from you.Coach is an equal prospect employer and is committed to creating an inclusive workplace where everyone can thrive.

📌 Full Time Sales Associate Coach Chadstone (Melbourne)
🏢 Tapestry
📍 Melbourne