Operations Manager - Access Hire Equipment
Bayswater | Monday to Friday | Profit Share Available
Lead Operations.
Drive Customer Service.
Grow the Business.
EL Workforceis recruiting on behalf of our client, a well-established access hire equipment company based inBayswater, to find an experienced and motivatedOperations Manager.
This is a hands-on leadership position where you will take ownership of the day-to-day operations, ensuring the business runs efficiently, the fleet is maintained to a high standard, and customers receive exceptional service.
About the Role
As Operations Manager, you will play a key role in keeping the business moving.
You'll oversee the daily operation of the hire fleet while coordinating scheduling, maintenance, staff and customers.
Your responsibilities will include:
Managing the day-to-day operations of the access hire business
Coordinating equipment deliveries, collections and scheduling
Managing fleet maintenance, servicing, inspections and repairs
Ensuring equipment is available, compliant and ready for hire
Managing and supporting the operations team
Building strong relationships with customers and ensuring excellent customer service
Handling customer enquiries and resolving issues efficiently
Coordinating with drivers, technicians, suppliers and customers
Improving operational processes,



efficiency and fleet utilisation
Monitoring equipment availability and turnaround times
Ensuring safety and compliance standards are maintained
Identifying opportunities to improve business performance and profitability
What We're Looking For
We're looking for someone who isorganised, commercially minded and customer-focused, with strong operational experience.
You'll ideally have:
Experience in operations, fleet management, equipment hire, plant hire, logistics or a similar industry
Strong scheduling and organisational skills
Experience overseeing fleet maintenance and servicing
Excellent communication and customer service skills
Strong problem-solving abilities
Previous experience managing or leading a team
A hands-on approach and the ability to work in a fast-paced environment
Commercial awareness and a focus on efficiency and profitability
A current driver's licence
What's On Offer?
Monday to Friday - no weekend work
Senior operational leadership role
Opportunity to make a genuine impact on the business
Strong focus on customer service and operational excellence
Profit share prospect available
Long-term career opportunity
Work with an established and growing access hire business
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📌 Operations Manager- Equipment Hire (Melbourne)
🏢 E L Workforce
📍 Melbourne