About us

Olive Grove Medical is a recent boutique general practice focused on providing high-quality, patient-centred healthcare. We're building a supportive workplace where all staff (including our doctors!) need to pass the vibe check. We prioritise kindness, teamwork and professionalism; all are just as significant as getting the job done. You'll be joining Olive Grove from the very beginning and helping shape the culture of our practice.

Benefits
Be part of an exciting current medical practice from day one
Work in a up-to-date, privately billing clinic
Supportive leadership that values your ideas
Opportunities to grow with the practice
A positive workplace culture built on respect, teamwork and kindness
Competitive salary based on experience

About the role

You'll be the first point of contact for our patients and play an important role in ensuring the practice runs smoothly each day.

Key responsibilities
Greeting patients with warmth and professionalism
Managing appointments and clinician diaries




Answering phone and email enquiries
Processing patient payments and private billing
Medicare claiming and EFTPOS transactions
Maintaining accurate patient records
Managing recalls and reminders
Supporting doctors, nurses and the Practice Manager
Scanning, filing and general administration

About you
You have a fun, positive and get stuff done attitude!
Previous experience in a medical reception role (General Practice preferred)
Experience using Best Practice or similar medical software (desirable)
Excellent communication and interpersonal skills
A professional, friendly and compassionate manner
Strong organisational and time management skills
High attention to detail
Confidence managing multiple priorities in a busy setting
A positive attitude and willingness to support your team
A commitment to patient confidentiality and privacy

📌 Medical Receptionist Lower Plenty
🏢 Olive Grove Medical Centre
📍 Lower Plenty