Job Description
Job no: ******
Work type: Permanent-Full Time
Company: LINFOX ARMAGUARD PTY LTD
Location: Frenchs Forest
Advertised: 11 Sep **** AUS Eastern Standard Time
Applications close: 09 Oct **** AUS Eastern Daylight Time
Since ****, Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions.
Following our merger with Prosegur, two trusted Australian security leaders have joined forces to create the nation's most comprehensive cash and valuables network.
Trusted by leading names in banking, retail, hospitality, medical and government sectors, we're known for our culture of safety, innovation, and integrity.
Join us and be part of a stronger, smarter, and more connected future.
About the Team
You'll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes.
We work hard to support one another, share knowledge, and celebrate success.
At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time.
What does the job look like?
Your prime objective is to monitor the fleet of ATMs under our service agreements.
You are the point of call from clients that require our assistance when something goes wrong.
Key areas:
Problem solving over the phone to understand clients' requirements
Ensure the system is up to date with all requests
Correct escalation of issues to relevant person through procedural checks
Diagnose ATM issues




Update clients with the status of their jobs
Liaise with field staff to coordinate service calls
Are you the one?
We are searching for a talented and highly motivated Monitoring Officer to join our busy monitoring team based in Frenchs Forest.
This position will require you to work on a rotating roster.
Excellent problem solving and troubleshooting skills
Solution orientated attitude
Natural flair to build relationships and influence outcomes
High computer knowledge with a technical mindset
An excellent attitude with a desire to learn and develop
What's in it for me?
Join a respected Australian organisation where leadership, innovation, and integrity are valued.
You'll have access to:
A collaborative workplace that supports professional growth
Paid parental leave
Career development opportunities and mentoring programs
Access to a range of advantages across dining and adventure, travel and health and well-being
The backing of two trusted Australian security leaders — Armaguard and Prosegur
A culture built on safety, accountability, and excellence
Further information
You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
Don't have the required licences but want to know more about opportunities at Linfox Armaguard Group, visitwww.armaguard.com.au

📌 Atm Monitoring Support Officer (Canberra)
🏢 Linfox Armaguard Group
📍 Canberra