Job Description
State Government of Victoria, Australia seeks an experienced Triage Manager to establish VECRA's recent Triage Unit, designing a risk-based triage framework and ensuring rapid escalation of immediate risks.
You will recruit and lead a small team, develop processes and KPIs, and implement triaging of notifications under the relevant laws.
You will work with internal stakeholders and downstream teams to refine thresholds, innovate intake and assessment, and deliver timely VECRA responses in a
📌 Triage Unit Lead - Complaints & Intake (Victoria)
🏢 State Government Of Victoria, Australia
📍 Victoria
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