IBISWorld in Melbourne is seeking a proactive Client Success qualified to own the end-to-end experience for a portfolio of SMB clients, from onboarding through renewal.
You will renew and grow the client base, build robust commercial relationships, and develop value stories that drive retention and inform product development. Fluency in Mandarin is a plus. You will partner with internal teams to provide timely answers and become an expert on IBISWorld's product portfolio.
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📌 Smb Client Growth & Success Lead Mandarin A Plus Melbourne
🏢 Jobtailor
📍 Melbourne
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