Job Description
Job Title
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Concierge/ FM Support
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Job Description Summary
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The role will be one of reception coverage where necessary daily, with a focus on staff and guest support, and Facilities Management support through auditing, inspections and administration tasks.
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Job Description
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Brisbane | Full-Time | Client Site - 32 Turbot Street
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What you'll be doing
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Concierge & Workplace Experience
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Provide a warm and professional welcome to employees, visitors, and guests.
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Manage reception and front-of-house operations.
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Coordinate visitor access, meeting room bookings, and workplace enquiries.
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Deliver exceptional customer service and resolve issues in a timely manner.
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Support workplace events and employee engagement initiatives.
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Facilities Support
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Conduct workplace inspections and audits.
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Coordinate maintenance requests and follow up with service providers.
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Support contractors, suppliers, and building management teams.
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Assist with workplace health, safety, and compliance requirements.
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Manage office supplies, amenities, and general workplace administration.
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Administrative Support
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Maintain accurate workplace records and documentation.
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Prepare reports and support operational processes.
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Monitor service requests and ensure timely completion.
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Assist the broader Facilities Management team with day-to-day activities.
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About You
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You'll thrive in this role if you are:
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Highly organised and proactive.
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Passionate about customer service and creating positive workplace experiences.
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Comfortable managing multiple priorities in a fast-paced setting.
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A strong communicator who builds relationships easily.
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Professional, approachable, and solutions-focused.
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Skills & Experience
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Previous experience in reception, facilities coordination, workplace experience, hospitality, customer service, or office administration.
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Strong interpersonal and stakeholder management skills.
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Excellent written and verbal communication abilities.
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High attention to detail and strong organisational skills.
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Proficiency in Microsoft Office applications.
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Experience working within a corporate environment is highly regarded.
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What's in it for you?
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Join a globally recognised real estate and workplace services organisation.
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Be part of a collaborative and supportive team culture.
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Work in a dynamic client-facing environment.
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Opportunities for career development and growth.
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Make a tangible impact on the workplace experience every day.
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As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
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INCO: "Cushman & Wakefield"

📌 Concierge/ Fm Support (Queensland)
🏢 Cushman & Wakefield
📍 Queensland