Job Description
We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.n
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nPosition Summaryn
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nAn Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.n
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nEssential Functions:n
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n1. Managementn
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n- Work effectively with store management and store crewsn
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n- Supervise the store's crew through assigning, directing and following up of alln
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nactivitiesn
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n- Effectively communicate information both to and from store management and crewsn
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n2. Customer Servicen
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n- Assist customers with their questions, problems and complaintsn
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n- Promote CVS customer service culture. (Greet, offer help, and thank)n
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n- Handle all customer relations issues in accordance with company policyn
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nand promote a positive shopping experience for all CVS customersn
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nProvide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)n
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n- Maintain customer/patient confidentialityn
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n3.
Merchandise/Presentationn
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n- Price merchandisen
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n- Stock shelvesn
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n- Support the planning, execute the displays, sign and inventory of weekly,n
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npromotional, and seasonal merchandisen
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n- Support the planning, execute the display and maintenance of off-shelf merchandisen
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nRequired Qualificationsn
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n- Deductive reasoning ability, analytical skills and computer skills. - Advanced communication skills, supervision, and influencing skills - Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arisen
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nPreferred Qualificationsn
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n- Experience as a retail supervisorn
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nEducationn
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nHigh School diploma or equivalent preferred but not required.n
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nAnticipated Weekly Hoursn
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n40n
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nTime Typen
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nFull timen
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nPay Rangen
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nThe typical pay range for this role is:n
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n$***** - $*****n
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nThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.n
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nOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.n
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nGreat benefits for great peoplen
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nWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.n
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nThis full‐time position is eligible for a comprehensive advantages package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.n
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nAdditional details about available benefits are provided during the application process and on Benefits Moments.n
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nWe anticipate the application window for this opening will close on: 10/10/2026n
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nQualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

📌 Operations Supervisor (New South Wales)
🏢 CVS Health
📍 New South Wales