Job Description
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Junior IT Support Officer ****
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About the Role
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As an IT Support Officer at Ormond College, you will have the opportunity to leverage your solid communication and exceptional customer service skills to become a vital part of our IT support team. In this role, you will be responsible for addressing, troubleshooting and escalating day-to-day IT issues across the College community.
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Key Responsibilities
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Hardware and software support, equipment set-ups, and meeting room conference support
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Following ITIL service management processes
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Service desk ticketing system call logging and updating in accordance with SLAs
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Assisting with IT changes and upgrades as directed
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Other duties as directed by Leadership
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Eligibility
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Applicants must be 18 years or older and 2nd or 3rd year Ormond residential student in ****.
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Successful applicants will also need to hold or obtain a Working with Children Check (Employee) and complete a GBV declaration if successful.
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Students may hold a maximum of 2 casual Ormond roles at one time.
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How to Apply
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Apply via Employment Hero with your resume and a brief cover letter outlining your motivation for applying and the skills and experience you would bring to the role.
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Applications close Monday 21 September @ 10am.
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Please refer to the position description for additional information, including the role requirements and qualifications.
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📌 Junior It Support Officer (New South Wales)
🏢 Ormond College
📍 New South Wales