Job Description
Junior IT Support Officer ****
About the Role
As an IT Support Officer at Ormond College, you will have the opportunity to leverage your solid communication and exceptional customer service skills to become a vital part of our IT support team.
In this role, you will be responsible for addressing, troubleshooting and escalating day-to-day IT issues across the College community.
Key Responsibilities
Hardware and software support, equipment set-ups, and meeting room conference support
Following ITIL service management processes
Service desk ticketing system call logging and updating in accordance with SLAs
Assisting with IT changes and upgrades as directed
Other duties as directed by Leadership
Eligibility




Applicants must be 18 years or older and 2nd or 3rd year Ormond residential student in ****.
Successful applicants will also need to hold or obtain a Working with Children Check (Employee) and complete a GBV declaration if successful.
Students may hold a maximum of 2 casual Ormond roles at one time.
How to Apply
Apply via Employment Hero with your resume and a brief cover letter outlining your motivation for applying and the skills and experience you would bring to the role.
Applications close Monday 21 September @ 10am.
Please refer to the position description for additional information, including the role requirements and qualifications.

📌 Junior It Support Officer (New South Wales)
🏢 Ormond College
📍 New South Wales